PRIVACY POLICY
Introduction
At Ultimate Adventurer, operated by McKeown Operations PTY LTD (ABN 82 663 365 099), we are dedicated to safeguarding your privacy. We are committed to protecting your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This policy outlines how we collect, use, share, store, and manage your personal data.
Personal Information
Personal information refers to any data or opinions that can identify you or someone who is reasonably identifiable. This may include sensitive information such as health details, racial or ethnic background, political views, and religious beliefs.
Collection of Personal Information
We collect only the necessary personal information to support the services we provide. This can include your name, contact details, birth date, occupation, payment information, IP addresses, service records, and identity verification details.
How We Collect and Protect Your Personal Information
We primarily collect your personal data directly from you, such as when you sign up for our services or engage with our platform. If we obtain your information from third parties, we will notify you unless it is impractical or unnecessary to do so. Your decision to withhold any required information may limit our ability to serve you effectively.
Website Usage Information & Cookies
Our websites utilize cookies to enhance your experience and personalize content. These cookies track your browsing activity, which helps us improve functionality and customize your user experience. You can choose to accept or decline cookies through your browser settings. Additionally, we may collect data about the hardware and software you use to access our site, which is essential for maintaining service quality.
Use of Your Personal Information
We use your personal information to facilitate our operations, including but not limited to communication, account management, feedback collection, service improvements, and administrative functions. With your consent, we may also use your information for promotional or marketing purposes to keep you informed about services that may interest you.
Disclosure of Personal Information
We may share your personal data with our affiliates or trusted third-party service providers to support our operational needs. We ensure that these entities comply with the standards outlined in this Privacy Policy to safeguard your information.
Overseas Disclosure
While we generally do not transfer your personal information overseas, there may be occasions where we need to do so. Should this occur, we will take all reasonable steps to ensure that the recipient adheres to the Australian Privacy Principles (APPs) or similar protections. By submitting your personal data, you consent to the potential transfer of this data outside of Australia.
Data Security
We implement strict measures to protect your personal information. Our data storage systems are secured, and access is restricted to authorized personnel who need the data to perform their duties. In the event of a data breach, we will follow the Data Breach Notification process as required under the Privacy Act.
Destruction & De-Identification of Personal Data
We retain your personal information only for as long as necessary to fulfill our business obligations. Once your data is no longer required, we will either securely destroy or de-identify it according to our data retention policies.
Accessing Your Personal Information
You have the right to request access to your personal data or request corrections to any inaccurate information we hold about you. To make such requests, please contact our Privacy Officer, and we will respond promptly to your inquiry.
Your Consent
By using our website and services, you consent to the collection, processing, and storage of your personal information as outlined in this Privacy Policy. If you do not agree with this policy, you must cease using the Site and Services immediately.
Payment Information Security
When making payments, we use secure payment gateway providers to handle your financial transactions. Your payment details are not stored on our servers. We utilize advanced encryption methods, such as SSL technology, to ensure that your payment information is protected during transactions.
General Data Protection Regulation (GDPR)
If you are accessing our services from the European Union (EU), we comply with the General Data Protection Regulation (GDPR). This section outlines our commitment to processing and safeguarding personal data in accordance with the GDPR standards.
Complaints & Concerns
If you have any concerns regarding your privacy or this policy, please reach out to our Privacy Officer. We strive to address and resolve any complaints promptly. If your issue is not resolved to your satisfaction, you may contact the Office of the Australian Information Commissioner for further assistance.
Updates to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our practices or legal requirements. The most recent version will always be available on our website, and your continued use of our services indicates your acceptance of these changes.
Contact Details
For questions or concerns related to your privacy, please contact:
[Ultimate Adventurer Privacy Officer]